Knowledge Management
The knowledge of an organization is socially held and deeply embedded in the discourse of the organization. AI maximizes organizational capacities for knowledge management by evoking new streams of discourse and inspiring consistent, whole systems inquiry into the relational capacities of knowledge sharing and organizational learning. AI has been used to make explicit the implicit knowledge of organizations’ processes and systems.
Innovation and Creativity
The push for innovation requires a different kind of learning, one that goes beyond adapting to challenges and solving problems and instead focuses on imagining possibilities—on generating new ways of looking at the world. This is appreciative learning—the art of valuing and inquiring into possibility.
Mentoring
Imagine an approach to discovering, creating, and nurturing learning partnerships built on trust, respect, openness, and a mutual desire and commitment to raising one’s potential. AI is such an approach, making possible mentoring partnerships that align individual and organizational strengths, values, and learning goals. As a result, mutually satisfying relationships are created which effectively share and transfer professional, technical, and consulting knowledge, skills, and competencies.
Diversity Programs
Imagine workplaces and communities where high quality relationships among people of different generations, ethnicities, and genders thrive – where open, just, and inclusive leadership is the norm, and where the unique similarities and differences that people bring are discovered, contributed, celebrated, and mutually enriched over time. Appreciative inquiry transforms our highest hopes and dreams for the rich possibilities of diversity into reality.
Cross Cultural Communication
Today’s workplaces look increasingly like the world itself, with employees from multiple cultures working side by side on management teams, project teams and in virtually all departments of the organization. AI’s search for strengths leads each to see the other as an asset to the whole and brings people together to envision the future they want to create.
Implementation Services
When IT works best, it is a seamless part of the organizational discourse and a vital support to the core strengths. This means IT professionals are focused broadly on technology and on those throughout the system whom technology is serving. When this happens IT becomes an engine for positive change and implementation of powerful new ideas.
Performance Management Systems and Appraisals
Imagine an approach to evaluating employees that inspires them to expand their understanding of themselves and their work and that leaves them more aware than ever of the strengths and specialties they bring to the organization and the ones they will want to develop to contribute more completely.
Rewards/Recognition Systems
Everyone wants to feel appreciated. This fact lies at the heart of AI—enabling a process that recognizes, appreciates, and rewards successes and achievements and breathes life into individual, group, and organizational effectiveness. AI helps to discover exceptional rewards and recognition systems—formal and informal—that align to the unique individual and organizational preferences and motivate extraordinary performance
Training Design and Delivery
One of the concerns of any organization engaging in a new theory or method is sustainability. How do we make sure the entire organization is deeply engaged and incorporating organizational capacity development into current and new work structures? AIC can customize an in-house training so that it is speaking directly to everyone in the organization about their actual people, departments, and work. In addition, AIC offers training sessions and workshops on Appreciative Inquiry in numerous locations around the globe.