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Referrals and Contracting

This cluster researches and recommends policies for the consultancy to follow in handling incoming calls to the AIC office looking for a consultant, as well as referrals to other AIC Co-Owners.

Interim Referral Process

The following interim referral process is in place and was presented at the Assembly of the Whole in October 2002.

  1. A client request for assistance comes into the central AIC office.
  2. The AIC Manager sends out a brief description of the request through the OWNERS List and asks interested Co-Owners to submit a cover letter describing relevant experience and availability and a resume.
  3. If the number of responses is a workable number (under 8), the AIC Manager forwards them on to the client and asks him/her to negotiate directly with the pool of consultants. If the number of responses is too large to expect a client to sort through, then the AIC Manager and a group of 4-5 other Co-Owners makes a selection of not more than 8 to forward on to the client.
  4. Once a contract is negotiated, the Co-Owner informs the AIC Manager and agrees to pay a referral fee back to the central AIC office according to the following formula: -10% of all fees earned for the first year - 5% of all fees for the second year - 3% of all fees for the third year This is the process we will use now. Feel free to offer your thoughts/reactions through the AIC list, aiconwner@aiconsulting.org and we will re-visit this process at the Assembly of the Whole. Imagine abundance!
 

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