Improving Working Relationships & Knowledge Management: OEM
Global Automotive Manufacturing
In 1997 an Appreciative Inquiry was launched with a global automotive
manufacturer to discover how border plants in the United States
and Mexico could best work together. This inquiry engaged people
at all levels of the plant. As soon as the interviews started there
was an immediate positive cultural change and improved workings
relationships. In 2000, a second project was started with a core
team in knowledge management using the Appreciative Inquiry process
to better understand tacit knowledge of engineers in R&D areas.
For more information:
Contact: Jackie Stavros
jstavros@comcast.net
+1 248-360-0260
|
